White Handkerchief l'Essentiel LOTUS

Some products offered in our store (such as chocolate, candy, caramels, aerosols or other heat-sensitive items) may be sensitive to high temperatures during transport.

In the event of significant heat, the carrier and we cannot be held responsible for any alterations linked to the ambient temperature (melting, deformation, change in texture, etc.).

📌 If a heat wave is forecast in your area , we recommend postponing your order to a cooler period to ensure optimal delivery.

We do our best to carefully package your products, but weather conditions remain beyond our control once the package has been shipped.

Poids unitaire : grs

EAN barcode: 7322542481561

Brand: LOTUS

Operator contact / Consumer service Consumer service Company name: ESSITY FRANCE Address: Consumer Service - Eurosquare 1 - 151 Boulevard Victor Hugo 93400 Saint-Ouen Cedex Operator contact Company name: Essity Hygiene Products SAS Address: Boulevard Victor Hugo 151-161 93400 Saint-Ouen Telephone: N° Cristal 09 69 32 20 50 E-Mail: essityconsommateurs@essity.com

Shipping: 2 to 3 working days

Supply on demand

We prepare each order on demand, which allows us to offer you products with the longest possible use-by dates .

This mode of operation avoids overstocking and guarantees optimal freshness.

In rare cases, an item may no longer be available at the time of preparation. If this happens, you will be able to choose between:
1️⃣ A refund of the corresponding amount
2️⃣ A voucher for the corresponding amount plus 5% , usable on the entire store for one year

We pay special attention to the packaging of each order so that your products travel safely and arrive in good condition .

When you purchase, you choose the carrier that suits you best .

Indicative delivery times after dispatch :

See the Delivery page

If your product is damaged upon receipt, please take photos and contact us as soon as possible so that we can find a solution quickly.

A tracking number is sent to you upon shipment to track your package in real time .

This product is eligible for return

Learn more on the Returns page

All our orders are shipped from France .

For any delivery outside the European Union , it is the customer's responsibility to ensure that the products ordered comply with the local laws and regulations in force in the country of destination.

The customer is solely responsible for paying all fees, taxes, and customs duties that may be applied by local authorities or the carrier upon importation. These fees are not included in the prices displayed on our website.