Instant Hydration Rinse-Out Hair Treatment Hyaluron Repulp Elseve L'OREAL PARIS

We pay special attention to the packaging of each order so that your products travel safely and arrive in good condition .

When you purchase, you choose the carrier that suits you best .

Indicative delivery times after dispatch :

See the Delivery page

If your product is damaged upon receipt, please take photos and contact us as soon as possible so that we can find a solution quickly.

A tracking number is sent to you upon shipment to track your package in real time .

Some products offered in our store (such as chocolate, candy, caramels, aerosols or other heat-sensitive items) may be sensitive to high temperatures during transport.

In the event of significant heat, the carrier and we cannot be held responsible for any alterations linked to the ambient temperature (melting, deformation, change in texture, etc.).

📌 If a heat wave is forecast in your area , we recommend postponing your order to a cooler period to ensure optimal delivery.

We do our best to carefully package your products, but weather conditions remain beyond our control once the package has been shipped.

Operator contact / Consumer service Consumer service Company name: Consumer Advice Center Address: Consumer service - 30 Rue d'Alsace - 92300 LEVALLOIS PERRET null null Telephone: 0 810 18 28 38 E-Mail: relationconsommateur@lorealparis.oaccare.fr Operator contact Company name: L'ORÉAL PARIS Address: 14, rue Royale - 75008 Paris France null null